If you would like to change the pick-up time, please apply minimum 14 days prior to your departure. An administrative fee of HKD320/USD40 will be charged for each change. Successful change of the pick-up time is not guaranteed. If the change cannot be realized, Luxe Travel will keep the original pick-up time for you and the administrative fee will not be refunded.

If you would like to change the departure date, please apply minimum 30 days prior to your departure date. An administrative fee of HKD320/USD40 will be charged for each change. The new date must be within 30 days of the original date. Successful change of the departure date is not guaranteed. If the change cannot be realized, Luxe Travel will keep the original date for you and the administrative fee will not be refunded.

If you would like to cancel the tour booking, you may apply for refund minimum 30 days prior to your departure date. Luxe Travel will deduct HKD320/USD40 for each guest as administrative cost and the remaining amount will be refunded to your credit card.

If your tour is cancelled due to emergency of destination (i.e. bad weather including typhoons, earthquake, volcanic eruptions and strikes), Luxe Travel will keep the credit for you for one year which may be used for your future booking (online and offline booking is acceptable.) Please apply within 30 days of departure.

You are highly recommended to purchase travel insurance prior to departure to safeguard your journey. (At traveller's own expense)